The Mechanical Service Contractors of America (MSCA), a subsidiary of MCAA, is the leading national resource for HVACR and plumbing service contractors specializing in service, maintenance, and repair of building and plumbing systems.
MSCA provides education, advocacy, and best practices to help contractors deliver quality, value, and expertise while strengthening performance and profitability across the mechanical service industry.
LEADERSHIP
David S. Geith
Chair
Michael O. McHenry
Vice Chair
Al May
Treasurer
Adam Wallenstein
Immediate Past Chair
FEATURED EVENT
2026 MCAA Convention
March 15-19, 2026
Phoenix, AZ
Enjoy MCAA’s premier event with an abundance of educational workshops, riveting special sessions, outstanding exhibits, and social functions that never fail to amaze and delight.
LATEST NEWS
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Profiling Software Optimizes Efficiency featuring HGG Profiling Equipment, Inc.
Designed in-house, ProCAM software leverages HGG Profiling Equipment Inc.’s 40 years of 3D profiling knowledge and synthesizes it into a software system designed to maximize throughput and material usage, saving users time and money. ProCAM and ProCAM Lite are the only software specifically designed for HGG profiling machines.
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Early Bird Deadline Approaching for MCAA26
The early bird registration rate for MCAA26 expires December 31. Register today to secure the most favorable rate—all registration categories will increase on January 1, 2026.
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Nominations Open for the 2025 MCAA/MILWAUKEE TOOL Safety Professional of the Year Award!
Have you been meaning to nominate someone for the MCAA/MILWAUKEE TOOL Safety Professional of the Year award? There’s no time like the present! This prestigious award is presented annually to a mechanical industry safety and health professional who has led their company to achieve an exceptionally high degree of safety excellence. Since its inception in 2018,…
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Resource Highlight: MCAA’s Management Methods Bulletin on Using Social Media in Your Business
Social media should bring opportunities to develop positive relationships with customers and employees, promote your products, boost traffic and conversions, and improve your reputation. MCAA’s Management Methods Bulletin on Using Social Media in Your Business provides simple guidelines to ensure that your use of social media platforms truly benefits your company. It’s just one of…
FEATURED RESOURCE
National Service and Maintenance Agreement
The Agreement is a nationally recognized tool that helps contractors provide quality, consistent service to their customers throughout the country and helps reclaim lost market share. The Agreement covers all work performed by service, plumbing and refrigeration contractors to keep facilities and occupied systems within those facilities operating in an efficient manner.
LATEST MSCA RESOURCES
Description:
In 2025, MSCA conducted a comprehensive benchmark survey to obtain current data on key performance indicators (KPIs) in the HVACR and plumbing service industry. The results were very insightful and sure to be beneficial to all MSCA members. The full report is now available, results are presented in two formats, one is overall results and the second is broken down by company size which can provide specific insight relevant to your company.
Description:
MCAA is committed to stemming our industry’s high suicide rates by breaking down the stigma surrounding mental health. Over the last year, MCAA partnered with the UA, NECA, SMACNA, and TAUC to distribute over 100k 988 awareness hard hat stickers and chips. At the same time, we built a comprehensive mental health program that includes dozens of toolbox talks and a world-class mental health awareness and suicide prevention video.
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Discover how weld types transition from groove to fillet in 3D profiling, as we explain the toe, heel, and transition zones of a pipe-to-pipe connection.
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The UA and its signatory contractor partners are experiencing unprecedented labor and construction demand, helping them grow union market share. A unionized workforce provides the stability needed to attract new contractors and secure owner commitments to union labor. This stability depends on reliable, cost-effective resources for resolving jobsite and bargaining disputes—resources that have been disrupted by the current Administration’s effective shutdown of the FMCS. This White Paper proposes the Industrial Relations Council (IRC) as a faster, more affordable, and effective alternative for keeping it within our industry.
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An OSHA inspection can be a routine day if you are prepared. This resource prepares supervisors to manage an OSHA inspection, from the opening conference to the inspection, to the closing conference, and post conference; and what to do if you receive a citation.
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This session addresses the challenges that arise when work stoppages occur directly with a member firm’s employees, such as strikes at contract expiration. It reviews primary picketing, “wobbles,” and strikes resulting from a labor impasse. The discussion also highlights key considerations, including the strike manual, interim agreements, violations of no-strike clauses, and the requirement to notify the FMCS.
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This session outlines the steps an affiliate may take when a member firm faces a work stoppage caused by a labor dispute with another union or employer. It explains the concepts of secondary picketing, secondary boycotts, and area standards boycotts.
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These sessions provide an overview of Trusts and their connection to collective bargaining. They explain Taft-Hartley Trusts along with other benefit-related trusts, highlighting their role in labor-management relations. The discussion also emphasizes why it is important for employers to exercise their right to allocate raises. Finally, it explores the process for allocating a raise and the distinction between benefit plan design and bargaining.
Description:
These sessions provide an overview of Trusts and their connection to collective bargaining. They explain Taft-Hartley Trusts along with other benefit-related trusts, highlighting their role in labor-management relations. The discussion also emphasizes why it is important for employers to exercise their right to allocate raises. Finally, it explores the process for allocating a raise and the distinction between benefit plan design and bargaining.
Description:
This session focuses on how employers should properly assign work, emphasizing their duty and obligation in the process. It reviews who has the authority to make these determinations and the key factors that must be considered. The discussion also addresses potential disputes, the role of the “Greenbook” and 10(k) proceedings, and the use of memos of assignment. Finally, it examines how improper assignments can lead to work stoppages and related challenges.
Description:
This session explores how unions claim work and why “trade jurisdiction” is central to their identity and authority. It traces the history of craft workers defining work processes, and explains how jurisdiction is outlined in both the UA Constitution and collective bargaining agreements. The discussion covers the evolution of work process definitions, conflicts such as plumbers versus fitters, and jurisdictional issues between the AFL-CIO and UBC.
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This session examines the various employee classifications within the UA and collective bargaining agreements and how they affect employers. It covers roles such as journeymen, apprentices, foremen, and superintendents, as well as light commercial, service, and HVACR classifications. The discussion highlights the significance of the hiring hall for both employers and the union, clarifying who can perform specific work and why. It also reviews how UA designations may differ from local agreements and the issues that can arise.
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This session uses examples to explore how national agreements function and the challenges they may create for local affiliates. It reviews agreements that can supersede local area contracts, including the role of TAUC in relation to the NMA. The discussion also addresses which agreements exclude or limit industry funds and how to handle situations where an out-of-town contractor reports that a union will not honor a national agreement.
Description:
This session explains the organizational structure of the UA, beginning with its national leadership and affiliates under the BCTD–AFL-CIO. It outlines the roles of Special Representatives and International Representatives, as well as how responsibilities flow to the local level. The discussion also highlights the structure of local unions, including the Business Manager, agents, Executive Board, organizers, and rank-and-file members.
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This discussion explores the types of disputes that can arise under collective bargaining agreements and the processes used to resolve them. It covers grievances, whether filed by employees, unions, or employers, and the role of grievance committees at both the local and IRC levels. The session also reviews different forms of arbitration and touches on jurisdictional disputes, which will be examined further in a later module.
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This session will explore the importance of bargaining rights and the potential risks when they are not properly assigned in writing. We will review the different types of bargaining—including multi-employer, coordinated, and single employer—and discuss how written assignments should be structured, how restrictive they should be, and why securing and maintaining contractor bargaining rights is critical. The session will also address employer ratification, union obligations in bargaining, the impacts of “big dog” bargaining, and briefly cover interim agreements.
Description:
In this session, we will discuss a brief history of organizing and how collective bargaining has evolved over time. Collective bargaining originally developed between a single employer and one group of employees. However, industries like construction are very different because they consist of thousands of small companies rather than a few large ones. Just as one individual employee cannot stand up alone against a company, a small company has little chance of standing up against a large union on its own. That is why the role of a skilled labor relations attorney is so important.
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The National Labor Relations Act and what parts are important to us. In this session we look over the NLRA and some of the sections that impact MCA execs today. The words date back to the 1930’s but some elements have current relevance for us. Knowing about these elements help us in separating myth from fact.
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This IPA report analyzes the performance of union labor versus non-union labor and subcontracted versus direct hire labor on cost and schedule performance using IPA’s extensive database of capital projects. This study references an earlier study, “The Looming Labor Shortage,” that Edward Merrow presented for a panel discussion at the UA/MCAA Labor Relations Conference on October 30, 2008. The December 2022 Revised Final now includes performance comparisons between Union, Open Shop, and mixed labor projects; the earlier version showed performance comparisons between only Union and Open Shop projects. We have also changed how we display labor productivity in the graphs to make it easier to interpret.
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Check out ProCAM Lite: HGG’s Free DSTV Viewer
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Get installation tips for cutting and joining ½ inch to 4 inch pipe and fittings. This guide is for ABS, PVC and CPVC plumbing systems.
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At MCAA, we pledge to deliver the highest quality educational resources, best-in-class networking, labor relations, and legislative advocacy with unmatched member benefits. We’ll be your trusted guide and voice in the ever-evolving mechanical contracting industry, helping you navigate change and embrace new opportunities with confidence.
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Year after year, electrocutions remain one of the top four leading causes of death among the construction trades. This video highlights the ways in which workers can protect themselves.
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RIDGID JobSite Live: K-4310 FXP Drum Machine RIDGID covers the features and benefits of the K-4310 FXP Drum Machine.
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RIDGID JobSite Live: New RP 251 Overview RIDGID gives a full overview of the RP 251 Press Tool and highlights the innovative features that will benefit users in the field.
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The 2024 Beacon Economics Market Report delivers up-to-the-minute insights and data-driven analysis tailored for mechanical service contractors. Uncover updated key trends for 2024, including market shifts and economic forecasts that directly impact your business. This study is an invaluable resource for looking at market trends that will help guide strategic decisions and keep you competitive. Don’t miss out on this powerful tool—download the new report today!
Description:
Ready to make the most of your MCAA event experience? 'Traveling with MCAA 101,' offers a comprehensive guide to prepare you for the journey ahead. From detailed schedules and dress codes to important policies and travel tips, this resource covers everything you need to know to ensure a smooth, professional, and enjoyable trip. Whether it’s understanding the behavioral code, navigating reimbursement policies, or keeping track of your fellow attendees, this guide has you covered. Make sure to give it a thorough read to ensure you’re well-prepared, organized, and confident for your MCAA adventure!
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Serious health hazards are sometimes less obvious, and the effects of these hazards can take time to develop. This resource provides tips for protecting your physical, chemical, biological and ergonomic health so these hazards don’t lead to lifelong issues.
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This model program helps contractors identify risks and hazards and ensure adequate systems are in place to protect those who work by themselves where assistance is not readily available when needed, or who do not have the benefit of interactions with others. It can be easily tailored to meet each company’s specific needs.
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Understanding the implications of the Inflation Reduction Act and its impact on pricing jobs for installing heat pumps or heat pump water heaters can be daunting. However, a new resource from ENERGY STAR aims to simplify this process, specifically tailored for selling and installing Air Source Heat Pumps, Heat Pump Water Heaters, and Electric Panel Upgrades. It's crucial for both contractors and property owners to grasp these credits, as they can cover up to 30% of project costs.
Description:
Two prevalent misconceptions revolve around the effectiveness of heat pumps in colder climates and their serviceability. To address these misgivings and better equip professionals for customer discussions, MSCA contractors and ENERGY STAR have developed a concise reference guide. This resource not only tackles these challenges head-on but also aids in preparing individuals for productive conversations with clients who hold these perceptions.
Description:
MSCA Board member Drew Harrison hosts a panel of industry experts who share how heat pumps can help grow your business and improve profits. MSCA and the UA have been working with Pacific Northwest National Laboratory (in support of the US Department of Energy) to boost heat pump and heat pump water heater training and recruitment as massive federal incentives become available.
Description:
Two prevalent misconceptions revolve around the effectiveness of heat pumps in colder climates and their serviceability. To address these misgivings and better equip professionals for customer discussions, MSCA contractors and ENERGY STAR have developed a concise reference guide. This resource not only tackles these challenges head-on but also aids in preparing individuals for productive conversations with clients who hold these perceptions.
Description:
This presentation highlights the Manufacturer/Supplier Council initiative that produced the resources, the results of multiple surveys conducted during the planning process, and the location of the new resources.
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This template will help you drive business development, differentiate your business, and prepare for long-term success in an evolving environment by preparing your first ESG impact summary.
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This guide highlights the what, when, where, and why’s of beginning your ESG journey, as well as five steps to help get you started. A chart is provided to help you monitor your progress in the different categories of ESG. The guide also includes a glossary of key terms, sample reports, commitments, and policies to help you prepare.
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Grow your skills anytime, anywhere. Our Watts Works online training allows you to “Learn On-the-Go” with modules in less than 7 minutes, earn tokens and redeem for free merchandise. After you are done, you will feel confident with new knowledge and skills.
Description:
At MCAA, we pledge to deliver the highest quality educational resources, best-in-class networking, labor relations, and legislative advocacy with unmatched member benefits. We’ll be your trusted guide and voice in the ever-evolving mechanical contracting industry, helping you navigate change and embrace new opportunities with confidence.
Description:
An accident on a jobsite is everyone’s worst nightmare, but most accidents are preventable. This resource helps supervisors conduct an accident investigation, so it doesn’t happen again.
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A new report by Independent Project Analysis (IPA), an independent international construction project engineering and research firm, shows that union mechanical contractors were 15% more productive than non-union contractors, with a more than 40% reduction in risks of cost and schedule overruns. MCAA members can download the full report, including methodology.
Description:
On average, service agreements see a 3-5x ROI in additional work. And yet, we're seeing a shocking number of service departments simply giving up on selling service agreements. Has it fallen out of fashion? 'Too hard' to train a new sales team on? Just don't know the tactics to get it right? Either way, the businesses that are neglecting service agreements are knee-capping top-line revenue growth and service departments are feeling it acutely. MSCA & BuildOps hosted a webinar on real, actionable tactics on how to sell service agreements.
Description:
The 2023 Beacon Economics study, commissioned for MSCA, delves into the critical economic dynamics shaping the mechanical service industry today. This analysis scrutinizes the impact of the real estate market, inflation, and labor shortages, among others, shedding light on how these factors will influence the economy and help MSCA members navigate and thrive in an evolving economic landscape.
Description:
Studies show that suicide is killing workers in the construction industry at five times the rate of work-related injuries like falls and struck-by incidents. And it’s killing them in all parts of the industry – including upper management. Unfortunately, there is no simple answer to why this is happening nor is there an easy fix, but in many cases deaths from suicide CAN be prevented when we push mental health stigma aside and help one another. MCAA and our Alliance partners explored the topic during a September 13, 2023, webinar. This is one recording you won’t want to miss – you could help save a life!
Description:
Construction has one of the highest rates of death by suicide of all industries in the United States, about four times higher than the general population. MCAA is proud to tackle Mental Health Awareness & Suicide Prevention head on with a series of NEW resources developed in partnership with the United Association (UA).
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Hear the success story of an industry veteran, with appearances from MCAA’s president Robert Beck, the UA’s Jen Massey, industry expert Dr. Sally Spencer Thomas, and MCAA member Ricky Reams.
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This series of toolbox talks are easy to reference, quick to use, and a great way to start the conversation on mental health awareness and suicide prevention in construction at your company. These talks are <a href="https://www.mcaa.org/wp-content/uploads/_pda/2023/08/UA-MCAA-Toolbox-Talks-Package-SPANISH.pdf">also available in Spanish</a>.
Description:
This series of toolbox talks are easy to reference, quick to use, and a great way to start the conversation on mental health awareness and suicide prevention in construction at your company. These talks are <a href="https://www.mcaa.org/wp-content/uploads/_pda/2023/08/UA-MCAA-Toolbox-Talks-Package-English.pdf?mgjp_mv_download=safeforce">also available in English</a>.
Description:
Good material procurement keeps a business operations, while great procurement allows a contractor to grow and outperform competitors. Learn how to be more efficient with Kojo’s FREE eBook.
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This full-featured digital version of our Membership Directory & Buyer’s Guide enhances the look and feel of our printed directory with digital-only benefits.
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In 2020, almost 3,000 fatal and over 200K nonfatal distracted-related motor vehicle accidents occurred. Commercial drivers are 6 times more likely to be involved in a critical safety event when participating in handheld browser activities. Also in 2020, there were fewer vehicles on the road, but the decrease in miles driven did not correlate to fewer accidents. Even with 11% fewer miles driven, vehicle accident deaths rose by 8.3%. This month’s kit includes resources on auto safety, forklift safety, and heavy equipment safety. Also, check out the four new CNA infographics in their fleet safety series.
Description:
Each year, thousands of workers suffer from heat illness while working in high temperatures, direct sun, and humid conditions; dozens even die. Many mechanical contractors spend part of their working day in hot environments, both indoors and outdoors. Workers performing physical labor are often exposed to hazardous heat conditions that can have severe safety and health outcomes. This month’s kit includes information and posters from MCAA, OSHA, CNA and Milwaukee Tool. We will also be partnering with Tyfoom on a free heat stress webinar on July 27th at 3:00 pm ET.
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[WEBINAR] Discover the power of FARO<sup>®</sup> 3D Reality Capture and watch the on-demand webinar to explore how it assists builders and engineers in planning, designing, and managing MEP systems effectively.
Description:
The RIDGID SeeSnake Mini Pro is our smoothest, most rugged digital self-leveling camera yet. Designed to navigate hard 90° bends and inspect up to 200 ft., it produces the most stable in-pipe view.
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Thread pipe quickly & precisely with the battery powered RIDGID 760 FXP Power Drive, RIDGID’s new cordless threader.
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RIDGID Pipe Patching Kits let you make fiberglass repairs on up to 6′ of 2″ – 6″ pipe in hours without the added hassle of major digs. Get high-quality, long-lasting results in a fraction of the time.
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The RP 115 is the smallest, lightest press tool on the market. Single-handed operation and 210° swivel help you press in tight spots. With this tool, getting into pressing is easier than ever.
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Take a deeper dive into RIDGID Diagnostics. Learn what we have to offer in terms of diagnostics, inspection & locating. Plus learn about our online business tool, RIDGIDConnect.
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RIDGID wet/dry vacs, both small and large, deliver industry leading power, performance, and durability to get the job done right.
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Watch a live demonstration of RIDGID’s innovative Pipe Fabrication tools, including the 975 Roll Groover, 915 Roll Groover, TRISTANDs and the PTC-400 Power Tubing Cutter.
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Learn about the RIDGID RP 351, our in-line standard press tool, featuring a brushless DC motor that is capable of over 100,000 press cycles.
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The RIDGID® SeeSnake® CSx Via is a flexible, bring-your-own-screen solution, providing a convenient means to stream, capture & share inspection images using an iOS, Android, or Windows device.
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RIDGID product experts provide a live demonstration of the new PCS-500 Pipe Saw and B-500 Transportable Pipe Beveler, both created with maximum efficiency and safety in mind.
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RIDGID product experts provide a detailed overview of RIDGID’s full line of Drum Machines, highlighting the K-15, K-45, K-50, K-3200, K-6200, and K-7500.
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From the leaders in drain cleaning, RIDGID details the latest in innovative FlexShaft® technology, highlighting the versatility of the K9-306, K9-204 and K9-102 Machines.
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RIDGID pressing tools allow you to fix pipes with water in the line for faster and more efficient connections. Plus, our rings and jaws swivel, giving you the freedom to access hard to reach places.
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RIDGID product experts showcase & demonstrate the latest in sectional machines, including the K-50, K-60, K-1500, and K-5208.
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Learn more about the latest in RIDGID diagnostics – TruSense technology. Advanced sensors deliver unmatched in-pipe image clarity and camera position detail.
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From the leaders in pressing, RIDGID product experts Michael and Adam demonstrative how to use press tools.
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Musculoskeletal Disorders (MSD) or Ergonomic injuries are more than a buzzword. OSHA approximates that 1 in 3 injuries is an MSD and is costing U.S. workplaces billions of dollars each year. This month we are relaunching our recent video on Musculoskeletal Wellness. This video comes with a pocket guide, documentation sheet, test, and answer key. The kit also includes several microlearning videos and a supervisor video, both collaborations with our partners at CNA Insurance. You can also rewatch our Ergonomics webinar where we partnered with Washington University in St. Louis and CPWR to reduce MSDs in construction.
Description:
Working at heights continues to be one of the most dangerous parts of construction and service. Each year falls are the leading cause of workplace fatalities and fall protection is the most cited OSHA violation. MCAA has put together a kit which includes training on Aerial Lift Safety, Fall Prevention and Protection, Ladder Safety, and Scaffold Safety. This kit also includes model programs on fall protection and fall rescue. This could be one of the most important kits of the year.
Description:
Worker health is at the heart of all that safety professionals do. This month the MCAA is packaging six worker safety videos and their accompanying materials with eleven worker safety resources and bringing you an infection control recertification webinar with the ASSE, the American Society of Sanitary Engineering. Members can refresh training on subjects such as Asbestos Awareness, Bloodborne Pathogens, Hexavalent Chromium, Silica, Radio Frequency Radiation Safety, Respiratory Protection as well as download guides, bulletins, and programs on each topic.
Description:
Every contractor and worker use tools to do their job. Injuries from improper use and choosing the wrong tool for the job happen far too often. This month’s kit provides members with information on the most common hand and power tool injuries in the mechanical construction and service trades. The videos highlight the tools most likely to be involved in an injury incident and teach proper use of the tools to help prevent injuries. Be sure to check out the additional resources from our partner in safety, MILWAUKEE TOOL, for additional information on power and hand tool safety.
Description:
New ANSI fall protection standards go into effect in 2023 – are you prepared? Subject matter expert, George Stallings, answers some of the most pressing questions about the changes and discusses how MCAA contractors can prepare their companies. MCAA's Executive Director of Safety, Health and Risk Management, Raffi Elchemmas moderates the Q&A with our speaker and audience.
Description:
PPE is the last line of defense, and sometimes all you need to prevent and injury or save a life. Preventable injuries impact our safety culture, company morale, and our bottom lines. This month’s kit includes our newest videos on hearing protection, head protection, eye protection, respiratory protection, and hand protection. These videos are a candid look at what happens when you don’t wear PPE, and how easily you can help yourself and others by wearing these lifesaving pieces of personal protection.
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PPE is the last line of defense, and sometimes all you need to prevent and injury or save a life. To celebrate 20 years of safety excellence, MCAA is releasing five impactful videos in 2023 to help improve safety & health across the entire industry.
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PPE is the last line of defense, and sometimes all you need to prevent and injury or save a life. To celebrate 20 years of safety excellence, MCAA is releasing five impactful videos in 2023 to help improve safety & health across the entire industry.
Description:
PPE is the last line of defense, and sometimes all you need to prevent and injury or save a life. To celebrate 20 years of safety excellence, MCAA is releasing five impactful videos in 2023 to help improve safety & health across the entire industry.
Description:
PPE is the last line of defense, and sometimes all you need to prevent and injury or save a life. To celebrate 20 years of safety excellence, MCAA is releasing five impactful videos in 2023 to help improve safety & health across the entire industry.
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To kick off 2023, we are focusing on new workers. New workers are often the most vulnerable to accidents and injuries. In this month’s kit we have videos, programs, and manuals, including a New Worker Safety Orientation video and several accompanying resources.
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Description:
This module covers many factors that must be considered, such as determining which existing HVACR service department resources might be utilized in an effective organizational structure with key personnel roles defined. Moreover, information is presented on establishing an operating philosophy which integrates plumbing service into the existing company’s corporate culture, including effectively communicating plumbing service details to employees, vendors, and customers.
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This module is designed to give service contractors an understanding of key financial concepts and factors in planning a successful startup of a plumbing service operation and methods to ensure profitable business.
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This module addresses the difficult and challenging task of finding suitable plumbing service technicians. It identifies possible recruitment sources, outlines recommended training, and offers suggestions on how to fit new technicians into an existing work environment.
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This module provides a closer look at the type of research that is needed before making a final business decision along with presenting ten specific target markets that create possibilities for the HVACR contractor looking to add plumbing services.
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This module reviews the pros and cons of plumbing service, how to make a sound business decision regarding starting plumbing services, and types of services that can be offered based on commitment level.
Description:
In 2022, MSCA conducted a comprehensive benchmark survey to obtain current data on key performance indicators (KPIs) in the HVACR and plumbing service industry. The results were very insightful and sure to be beneficial to all MSCA members. The full report is now available, results are presented in two formats, one is overall results and the second is broken down by company size which can provide specific insight relevant to your company.
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CNA’s Subcontractor Prequalification – Gather necessary information for current and future construction jobs.
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CNA’s Driver Selection Guide – Mitigate risk and enhance safety with a well-designed process.
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Have you wanted to start a local Women in the Mechanical Industry (WiMI) committee in your area, but weren't quite sure where to start? The MCAA WiMI Committee has put together a comprehensive list of ideas and instructions that can be tailored to the specific needs of your area. If you have any questions or need assistance, please reach out to wimi@mcaa.org.
Description:
This resource teaches viewers about safety within our industry. Topics covered include: stop work authority, Pre-task safety planning, PPE, working at heights, fall prevention & protection, power tool safety, hazard communication, housekeeping, and emergency procedures.
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In 2021, the Department of Defense announced a new strategic effort to provide enhanced cyber security efforts for their building projects going forward. The Cybersecurity Maturity Model Certification (CMMC) will ensure accountability for companies to implement cybersecurity standards in order to protect sensitive data during the design, build and operations of DoD facilities. Recently, the DoD has simplified and revised the CMMC to make it more streamlined and faster in what they are calling, “CMMC 2.0”. This short video is part of a best practices series regarding the CMMC.
Description:
In 2021, the Department of Defense announced a new strategic effort to provide enhanced cyber security efforts for their building projects going forward. The Cybersecurity Maturity Model Certification (CMMC) will ensure accountability for companies to implement cybersecurity standards in order to protect sensitive data during the design, build and operations of DoD facilities. Recently, the DoD has simplified and revised the CMMC to make it more streamlined and faster in what they are calling, “CMMC 2.0”. This short video is part of a best practices series regarding the CMMC.
Description:
In 2021, the Department of Defense announced a new strategic effort to provide enhanced cyber security efforts for their building projects going forward. The Cybersecurity Maturity Model Certification (CMMC) will ensure accountability for companies to implement cybersecurity standards in order to protect sensitive data during the design, build and operations of DoD facilities. Recently, the DoD has simplified and revised the CMMC to make it more streamlined and faster in what they are calling, “CMMC 2.0”. This short video is part of a best practices series regarding the CMMC.
Description:
In 2021, the Department of Defense announced a new strategic effort to provide enhanced cyber security efforts for their building projects going forward. The Cybersecurity Maturity Model Certification (CMMC) will ensure accountability for companies to implement cybersecurity standards in order to protect sensitive data during the design, build and operations of DoD facilities. Recently, the DoD has simplified and revised the CMMC to make it more streamlined and faster in what they are calling, “CMMC 2.0”. This short video is part of a best practices series regarding the CMMC.
Description:
In 2021, the Department of Defense announced a new strategic effort to provide enhanced cyber security efforts for their building projects going forward. The Cybersecurity Maturity Model Certification (CMMC) will ensure accountability for companies to implement cybersecurity standards in order to protect sensitive data during the design, build and operations of DoD facilities. Recently, the DoD has simplified and revised the CMMC to make it more streamlined and faster in what they are calling, “CMMC 2.0”. This short video is part of a best practices series regarding the CMMC.
Description:
In 2021, the Department of Defense announced a new strategic effort to provide enhanced cyber security efforts for their building projects going forward. The Cybersecurity Maturity Model Certification (CMMC) will ensure accountability for companies to implement cybersecurity standards in order to protect sensitive data during the design, build and operations of DoD facilities. Recently, the DoD has simplified and revised the CMMC to make it more streamlined and faster in what they are calling, “CMMC 2.0”. This short video is part of a best practices series regarding the CMMC.
Description:
In 2021, the Department of Defense announced a new strategic effort to provide enhanced cyber security efforts for their building projects going forward. The Cybersecurity Maturity Model Certification (CMMC) will ensure accountability for companies to implement cybersecurity standards in order to protect sensitive data during the design, build and operations of DoD facilities. Recently, the DoD has simplified and revised the CMMC to make it more streamlined and faster in what they are calling, “CMMC 2.0”. This short video is part of a best practices series regarding the CMMC.
Description:
In 2021, the Department of Defense announced a new strategic effort to provide enhanced cyber security efforts for their building projects going forward. The Cybersecurity Maturity Model Certification (CMMC) will ensure accountability for companies to implement cybersecurity standards in order to protect sensitive data during the design, build and operations of DoD facilities. Recently, the DoD has simplified and revised the CMMC to make it more streamlined and faster in what they are calling, “CMMC 2.0”. This short video is part of a best practices series regarding the CMMC.
Description:
In 2021, the Department of Defense announced a new strategic effort to provide enhanced cyber security efforts for their building projects going forward. The Cybersecurity Maturity Model Certification (CMMC) will ensure accountability for companies to implement cybersecurity standards in order to protect sensitive data during the design, build and operations of DoD facilities. Recently, the DoD has simplified and revised the CMMC to make it more streamlined and faster in what they are calling, “CMMC 2.0”. This short video is part of a best practices series regarding the CMMC.
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In 2021, the Department of Defense announced a new strategic effort to provide enhanced cyber security efforts for their building projects going forward. The Cybersecurity Maturity Model Certification (CMMC) will ensure accountability for companies to implement cybersecurity standards in order to protect sensitive data during the design, build and operations of DoD facilities. Recently, the DoD has simplified and revised the CMMC to make it more streamlined and faster in what they are calling, “CMMC 2.0”. This short video is part of a best practices series regarding the CMMC.
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In 2021, the Department of Defense announced a new strategic effort to provide enhanced cyber security efforts for their building projects going forward. The Cybersecurity Maturity Model Certification (CMMC) will ensure accountability for companies to implement cybersecurity standards in order to protect sensitive data during the design, build and operations of DoD facilities. Recently, the DoD has simplified and revised the CMMC to make it more streamlined and faster in what they are calling, “CMMC 2.0”. This short video is part of a best practices series regarding the CMMC.
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Streamline® PRS Copper Press Fittings | Instrucciones de instalación Instrucciones de instalación de conexiones prensadas de cobre PRS. English version also available under supplier training.
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Watch Trimble's educational webinar to see how value engineering can help you win more bids and address common industry challenges such as labor and material shortages. Plus, this training will show how you can save time on mechanical estimates that include value engineering alternates without a re-takeoff.
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Check out the features of our Streamline® ACR Copper Press Fittings. Streamline® ACR Copper Press Fittings are the industry’s most innovative and reliable press fittings for refrigerant applications.
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Streamline® Carbon Steel Press Fittings | Installation Instructions Watch this video to learn about the installation process of the Streamline® Carbon Steel Press Fittings for Mechanical or Gas.
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Streamline® PRS Copper Press Fittings | Installation Instructions Watch this video to learn about the installation process of the Streamline® PRS Copper Press Fittings.
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Streamline® ACR Copper Press Fittings | Installation Instructions Watch this video to learn about the installation process of the Streamline® ACR Copper Press Fittings for HVAC & VRF applications.
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Learn how ZoomLock MAX press technology for HVAC will improve your efficiency, adding to your bottom line. ZoomLock MAX fittings delivers secure, braze-free connections in a few simple steps while providing a safer environment for your team.
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There have been many requests from MCAA members for a simple and easy way to track & report the Emergency Testing Standard (ETS) from OSHA for both the vaccine requirements and weekly testing. MCAA member company Tyfoom has created an automated, simple, and easy process to reach all employees on a regular basis with an ETS survey. For more information, please contact <a href="mailto:customercare@tyfoom.com">customercare@tyfoom.com</a> or call 801-717-1231 and <strong>mention that you are an MCAA member to obtain a 10% member discount.</strong>
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This policy is for companies that require vaccines, or weekly testing and face covering use as an alternative to vaccines. It can also be easily tailored for use as your Mandatory Vaccination Policy, for the companies that require vaccines, but do not allow weekly testing and face covering use as an alternative.
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The Occupational Safety & Health Administration (OSHA) has issued an Emergency Temporary Standard (ETS) on COVID-19. This <em><strong>Model COVID-19 Mandatory Vaccination Policy</strong> </em>addresses the ETS, which was issued on November 5, 2021. The standard applies to all mechanical construction, service, and fabrication shop employers. The standard has been temporarily stayed by the Fifth Circuit. However, the stay could be temporarily lifted. This <em><strong>Model COVID-19 Mandatory Vaccination Policy</strong> </em>is available to you in case the stay is temporarily lifted, and OSHA decides to initiative enforcement.
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The Occupational Safety & Health Administration (OSHA) issued an Emergency Temporary Standard (ETS) on COVID-19. This Safety Bulletin addresses the ETS, which was issued on November 5, 2021. The standard applies to all mechanical construction, service, and fabrication shop employers. This bulletin includes OSHA's revised deadlines for enforcement.
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Together with the United Association (UA), MCAA is excited to bring you a new Clean Energy Heat Pump Performance Program. Heat pumps provide clean energy that can reduce or eliminate carbon dioxide from energy sources, thus operating more efficiently. Numerous state and federal financial incentives make heat pumps beneficial to both building owners and contractors. Signatory contractors and UA members are uniquely qualified to get trained and perform the work to reduce the carbon footprint for any state or city. Email Raffi Elchemmas (<a href="mailto:raffi@mcaa.org">raffi@mcaa.org</a>) or Robert Vilches (<a href="mailto:rvilches@uanet.org">rvilches@uanet.org</a>) to sign up.
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MCAA believes the timing is right to release a microlearning safety video on Workplace Violence Protection. This stand-alone microlearning safety video highlights the vital course of action to protect yourself and your co-workers in the event of a workplace violence incident, such as an active shooter.
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Together with our partners in safety, CNA, MCAA developed the MCAA/CNA Microlearning Safety Video Series, a series of easy-to-watch safety videos that are under 3-minutes long. Please enjoy our fourth microlearning video on Refraining from Distracted Driving to Help Prevent Motor Vehicle Collisions.
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Together with our partners in safety, CNA, MCAA developed the MCAA/CNA Microlearning Safety Video Series, a series of easy-to-watch safety videos that are under 3-minutes long. Please enjoy our third microlearning resources on Worker Personal Health to Help Prevent Musculoskeletal Injuries. This video is also available in Spanish.
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Together with our partners in safety, CNA, MCAA developed the MCAA/CNA Microlearning Safety Video Series, a series of easy-to-watch safety videos that are under 3-minutes long. Please enjoy our second microlearning on Proper Materials Staging to Help Prevent Musculoskeletal Injuries.
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Together with our partners in safety, CNA, MCAA developed the MCAA/CNA Microlearning Safety Video Series, a series of easy-to-watch safety videos that are under 3-minutes long. Please enjoy our first microlearning video on Safe Lifting Technique to Help Prevent Musculoskeletal Injuries.
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The National Service and Maintenance Agreement is an agreement negotiated and administered by the United Association of Journeymen and Apprentices of the Plumbing and Pipefitting Industry (UA) and the Mechanical Service Contractors of America (MSCA) and is a signed contract between the UA and individual mechanical service contracting firms who apply and qualify. The Agreement is a nationally recognized tool that helps contractors provide quality, consistent service to their customers throughout the country and helps reclaim lost market share.
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This resource provides trainees with information on the most common hand and power tool injuries in the mechanical construction and service trades. It highlights the tools most likely to be involved in an injury incident, and teaches proper use of the tools to help prevent injuries.
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3D Scanning Technology Refresh Update – Part of the MCAA’s Construction Technology Research Series – Based in part on research originally performed by JBK Labs in 2016
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This resource provides essential information on the potential hazards associated with refrigerants, the ASHRAE refrigerant safety group classification system, proper use of refrigerant safety data sheets to identify the hazards and appropriate protective measures, and how to prepare for unexpected refrigerant releases.
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This quick reference tool provides critical information on 84 safety and health topics that are specific to work performed by mechanical service technicians, including information on the newest and most frequently used refrigerants, substantive changes to NFPA 70E, and new information on how to properly administer CPR.
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Discover how Viega’s press technology can help drive profitability and efficiency. Book a Viega Works session today with our technical consultants who offer real world experience and industry knowledge.
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The DEWALT PERFORM & PROTECT™ line of tools and accessories is YOUR FIRST LINE OF DEFENSE™ on the job. They are designed to provide a high level of one or more of the following: dust containment, control, or low vibration, without sacrificing performance. These quick and easy product guides from DEWALT® will help get you started using your tools.
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NFPA 70E – 2021 states that each employer shall implement and document an overall electrical safety program that directs activity appropriate to the risk associated with electrical hazards. This model program will help you develop an electrical safety program that is specific to your company’s needs.
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NFPA 70E – 2021 requires employers to establish a written lockout/tagout program. And, when complex lockout/tagout is required, employers are also required to establish a written complex lockout/tagout plan that is specific to each application. This model simplifies the process, saving you time.
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The current version of the National Fire Protection Association (NFPA)'s Standard for Electrical Safety in the Workplace is NFPA 70E – 2021. This bulletin addresses work on HVAC equipment pushing 480 volts or less, comparing the 2018 and 2021 versions of the NFPA70E.
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There is no question the ongoing COVID-19 pandemic has impacted the construction industry as a whole, including the mechanical, electrical, and plumbing (MEP) trades. The Mechanical Contractors Association of America (MCAA), National Electrical Contractors Association (NECA), and Sheet Metal and Air Conditioning Contractors’ National Association (SMACNA) have aligned the MEP trades in a collaborative effort to bring to you and the construction industry this white paper. Find the Change Orders publication referenced in this white paper <a href="https://www.mcaa.org/resource/change-orders-productivity-overtime-a-primer-for-the-construction-industry-2-2/">here</a>.
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Quick rescue is paramount to keeping workers safe while they are suspended in fall arrest harnesses after falling from an elevation. Having a safety program and plan in place to address the needs of these workers is critical to minimizing suspension trauma and meeting OSHA requirements. MCAA’s model program and accompanying model plan can be tailored to address various project fall arrest system applications and ensure the safety of your company’s most important asset, its workers.
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It’s critically important for all mechanical service firms to have a current, sound company safety program. The program should describe the safety policies, safety procedures, and safe work practices the company is implementing to help protect its service technicians and other workers from workplace hazards. The model program, which can be easily tailored to meet specific company needs, includes everything from an initial sample safety policy statement to required safe work practices for 33 different mechanical industry-specific safety and health subjects.
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As our great nation returns to work it’s critical mechanical construction and service firms properly protect their employees and others from COVID-19. Along with the MCAA Model COVID-19 Return to Work Exposure Control Plan, MCAA is providing several accompanying documents, including the OSHA Guidance on Returning to Work and the Critical Industries Requirements Summary.
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As our great nation returns to work it’s critical mechanical construction and service firms properly protect their employees and others from COVID-19. Along with the MCAA Model COVID-19 Return to Work Exposure Control Plan, MCAA is providing several accompanying documents, including the COVID-19 Return to Work Exposure Control Plan 25-Question Multiple Choice Test and the COVID-19 Return to Work Exposure Control Plan 25-Question Multiple Choice Test Answer Key.
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As our great nation returns to work it’s critical mechanical construction and service firms properly protect their employees and others from COVID-19. Along with the MCAA Model COVID-19 Return to Work Exposure Control Plan, MCAA is providing several accompanying documents, including the COVID-19 Jobsite Screening Questionnaire and the COVID-19 Company Screening Questionnaire. These two questionnaire templates are available for download and customization.
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As our great nation returns to work it’s critical mechanical construction and service firms properly protect their employees and others from COVID-19. MCAA is pleased to provide a MCAA Model COVID-19 Return to Work Exposure Control Plan. The plan is specific to the mechanical construction and service industry, and includes the COVID-19 Return to Work Exposure Control Plan Checklist.
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MCAA's recently revised Guide to Steel and Copper Piping System Pressure Testing Safety includes information on pressure testing hazards, associated injuries, primary causes of pressure testing failures, general pressure testing safety, safe work practices for hydrostatic testing, and safe work practices for pneumatic testing. The guide also provides direction on pre-test safety planning, and sample checklists to help improve safety during your company's hydrostatic and pneumatic pressure testing operations.
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The use of BIM and related technologies and processes that leverage data from models is delivering meaningful impact to mechanical and HVAC contractors on a wide variety of measures, including cost and schedule improvements, enhanced productivity, better collaboration between stakeholders and better worker safety. This research report quantifies other benefits to users and the challenges related to leveraging BIM to increase industry understanding of which factors will most effectively drive growth and expand future use.
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Improved productivity and quality are among the benefits driving interest in, and use of, prefabrication and modular construction today. This research report quantifies other benefits to users and the challenges related to each to increase industry understanding of which factors will most effectively drive growth and expand future use.
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Motion is money and safety in the construction business, which relies on employees’ physical movements to accomplish the job at hand. This video will teach your supervisors to recognize opportunities to minimize movement, leading to safer and more profitable jobs.
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Benchmark your practices and protect your workers with the information in this guide. It covers common hazards, injuries from improper line breaking operations, common causes of line breaking incidents, and general line breaking preparations. A checklist is included to help ensure that line breaking is done consistently. See the related tools for <a href="https://www.mcaa.org/resources/resource-center/?resource-keyword=line+breaking&resource-organization=&resource-topic=#main2">educating your workers</a>.
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This resource teaches viewers how to work safely in excavations. Topics covered include: soil types and how they are impacted by weather, safe access and egress, the importance of atmospheric monitoring and what to do in case of an excavation cave-in.
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Host Bob Lindbloom and co-host Brodie Arndt discuss various collective bargaining approaches with C. Richard Barnes, an internationally recognized mediator, facilitator, skills trainer and speaker specializing in dispute resolution, workforce training, and leadership coaching. This podcast complements the <a href="https://www.mcaa.org/?p=37683">Management Methods Bulletin</a> on the same topic. Play the podcast directly from the <a href="https://www.mcaa.org/resources/webbook/">WebBook</a>, or listen and subscribe to the podcast on <a href="https://itunes.apple.com/us/podcast/mcaa-management-methods-podcast/id1445253722">iTunes</a> or <a href="https://play.google.com/music/listen?u=0#/ps/Iucogspku7vztjzy7trbm2kpmru">Google Play</a>.
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Encourage your employees to practice sound safety procedures by establishing an effective safety incentive program. This publication offers tips from those who have developed successful programs.
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Host Bob Lindbloom and co-host Rob Armistead discuss Exit Strategy Planning with Mario Vicari, business advisor to privately-held companies at Kreisher Miller. This podcast complements the <a href="https://www.mcaa.org/?p=36827">Management Methods Bulletin</a> on the same topic. Play the podcast directly from the <a href="https://www.mcaa.org/resources/webbook/">WebBook</a>, or listen and subscribe to the podcast on <a href="https://itunes.apple.com/us/podcast/mcaa-management-methods-podcast/id1445253722">iTunes</a> or <a href="https://play.google.com/music/listen?u=0#/ps/Iucogspku7vztjzy7trbm2kpmru">Google Play</a>.
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This bulletin reviews the various options for transferring ownership of a company and showcases the advance planning and analysis needed for a successful transfer. Prefer to listen? Check out the <a href="https://www.mcaa.org/?p=36837">podcast</a>!
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MCAA's Guide to In-Person Safety Training explores effective techniques to help you achieve your safety training goals.
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This guide will assist you in determining whether an injury or illness must be recorded and reported. It will also help you comply with applicable requirements in OSHA’s recordkeeping rule.
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The video teaches viewers how to protect themselves while working with aerial lifts. Topics covered include: load capacities, inspection and function testing, what to do in case of a problem, fall prevention and protection, and safe operating procedures.
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NFPA 70E – 2018 requires employers to establish a written lockout/tagout program. And, when complex lockout/tagout is required, employers are also required to establish a written complex lockout/tagout plan that is specific to each application. This model simplifies the process, saving you time.
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On December 22, 2017, President Trump signed into law the Tax Cuts and Jobs Act, representing the most dramatic overhaul of the Internal Revenue Code in 31 years. This bulletin provides a targeted discussion of the provisions in the law that will most impact construction businesses and their customers.
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The current version of the National Fire Protection Association (NFPA)'s Standard for Electrical Safety in the Workplace is NFPA 70E – 2018. This bulletin addresses work on HVAC equipment pushing 480 volts or less.
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This bulletin provides guidance to help you set up a PM program for your fleet.
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This bulletin outlines specific strategies that contractors can implement to increase their ability to retain employees as well as metrics that can be used to measure the effectiveness of these initiatives.
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This bulletin reviews the advantages and disadvantages of making payments via credit card.
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This resource teaches viewers to identify warning signs and take appropriate action to prevent workplace violence. It also shows viewers how to protect themselves and others if they find themselves in an active workplace violence situation.
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This bulletin reviews the advantages sought by direct purchasing and the hidden pitfalls that may result.
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This bulletin provides an overview of the “Unit Price” basis for pricing changes. It also highlights the pitfalls a contractor can expect in the implementation of a unit price change or contract.
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This bulletin highlights the need for regular promotion as a business development tool and offers tips for selecting a public relations consultant.
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This bulletin can help you avoid legal and other pitfalls that may affect your business relationship with a customer that has or may file for bankruptcy.
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This resource walks the viewer through the most common causes of steel and copper piping system pressure testing failures, pretest walk-downs, and general safe work practices for hydrostatic and pneumatic pressure testing.
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MCAA produced this document to assist member companies and their accountants in complying with the Financial Accounting Standards Board's (FASB) disclosure requirements pertaining to an employer’s participation in multiemployer defined benefit pension plans. Questions? Please contact <a href="mailto:jmcnerney@mcaa.org">John McNerney</a>.
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MCAA members can compare their business performance against industry averages for 20 key financial ratios and other data with this new report.
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This report gives the pros and cons of the most applicable technology from the 2017 International Consumer Electronics Show (CES) exhibit. It includes the latest in augmented reality, drones, cameras, sensors, mapping devices and scanners.
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Written by JBKLabs exclusively for MCAA, this report found that most applications for safety professionals are geared towards documentation. There is a growing trend analytics on this data to identify root causes and trends. A companion webinar is also available.
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This webinar offers additional insights into the MCAA Safety Apps research report written by JBKLabs exclusively for MCAA.
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Our partners at JB Knowledge surveyed MSCA members on the technology practices and software needs for their service operations before comparing 16 different software solutions in this report.
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Designed to assist you in developing a human resources manual for your company, this publication reflects current trends and law on human resource management.
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This manual has it all! Written by contractors for contractors, this is THE definitive guide to the basics to help you keep your company running smoothly, efficiently and profitably.
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This resource covers mandatory respiratory protection training requirements for workers using air-purifying respirators. Workers will learn about: Your workers will learn about: user responsibilities, hazard assessments, respirator selection, medical evaluations, fit testing, proper respirator use, cleaning and sanitizing, maintenance, change schedules and storage.
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MCAA has now released its third installment of the Construction Technology Research Series with a report produced by JB Knowledge Labs on BIM to Field Software, free to members.
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This resource will help your workers protect themselves from chemical hazards in the workplace. It covers the globally harmonized system for communicating chemical information, hazard communication programs, chemical container labels and Safety Data Sheets (SDSs).
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Technology is a challenge and an opportunity. MCAA partnered with JBK Labs to help our members keep pace by conducting independent research.
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This webinar explores and compares the differences in products, software and processes that contractors will see when they begin to utilize 3D scanning technology.
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In the second of a four-part webinar series, ENERGY STAR, you will understand and feel confident about explaining the financial benefits of reducing energy consumption in commercial buildings. Recorded 4/17/16.
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The first of a four-part webinar series, ENERGY STAR, highlights the importance of compiling and entering accurate data into ENERGY STAR's Portfolio Manager to ensure the accuracy of your energy performance score. Recorded 2/20/13.
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Learn how to use MSCA's ESP software developed exclusively for MSCA. Available to GreenSTARs only.
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In this program, you will learn the value of utilizing detailed assessment reports that can be created using MSCA's Energy Solutions Profile (ESP) reporting software and how these reports can greatly enhance a sales presentation. A demonstration is presented on how the data from data loggers can be downloaded into your ESP program and then used to create customized reports.
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In the fifth of the six-part webinar series, Building the Ultimate Sales Team, you will learn how to break down the barriers between divisions; develop incentives for cross-selling; train all staff on every service the company offers; and establish a cross-referral lead generation program. Recorded 10/30/12.
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In the fourth of the six-part webinar series, Building the Ultimate Sales Team, you will gain a better understanding of the technician's role in sales; the pros and cons of hiring from outside/promoting from within; learn to identify best practices for transitioning technicians from field to sales; and attain guidelines for making technicians and field incentive programs effective. Recorded 8/22/12. Recording not available due to technical difficulties.
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In the third of the six-part webinar series, Building the Ultimate Sales Team, you will learn how to identify and define typical compensation terminology; understand selling behaviors and compensation theory; become familiar with different ways to pay salespeople such as salary, commission, and bonus plans; learn the differences in incentivizing projects versus maintenance; and attain a list of the Do's and Don'ts for MSCA contractors. Recorded 6/20/12.
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In the second of the six-part webinar series, Building the Ultimate Sales Team, you will learn best practices to analyze and justify the reasons for adding new sales staff; identify ways to validate a candidate’s background, experience and potential fit; plan for the new hire’s arrival; develop a 90-day performance appraisal; how to discuss unsatisfactory performance – the right way and the wrong way; and know when and how to terminate. Recorded 4/18/12.
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In the first of the six-part webinar series, Building the Ultimate Sales Team, you will gain a better understanding of the required elements for an effective sales plan; how to forecast future sales; examine an actual sales plan case study; predict future revenue growth; integrate the sales plan with your compensation policies; and ensure sales plan success with proper training. Recorded 2/29/12.
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In the last of the seven-part webinar series, The Path to Higher Margins Is Not Business as Usual, you will learn how offering energy services can bolster your sales and help cement relationships with customers. You will also discover how to expand into plumbing service with minimal additional overhead or personnel. Plus, find out how to build a loyalty plan to secure commitment from existing customers. Recorded 12/3/14.
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In the sixth of the seven-part webinar series, The Path to Higher Margins Is Not Business as Usual, you will learn how to utilize existing or low-cost technology to answer customer demand for faster, more detailed information. In addition, how to make the best financial decision regarding whether to maintain or replace vehicles will be explored as well as strategies for streamlining office and overhead management. Recorded 10/22/14.
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The fifth of the seven-part webinar series, The Path to Higher Margins Is Not Business as Usual, will teach you how to implement a blended workforce to maximize labor resources, use the National Service & Maintenance Agreement as a tool to manage your labor force, and evaluate the profitability of an account. Recorded 9/10/14.
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The fourth of the seven-part webinar series, The Path to Higher Margins Is Not Business as Usual, will provide you with the skills you need to measure labor productivity and understand the value of labor mix and indirect burdens. You will learn the importance of engaging your entire service organization in understanding non-billable time and productivity. You will also discover how to get rid of timesheets to simplify your paperwork system and increase the profitability of your business. Recorded 5/21/14.
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In the third of the seven-part webinar series, The Path to Higher Margins Is Not Business as Usual, you will learn how to utilize scorecards to incentivize and motivate employees. Tips will also be revealed for instituting and communicating a clear, simple commission plan to motivate employees to increase sales. Hiring and termination recommendations will be reviewed. Recorded 4/9/14.
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In the second of the seven-part webinar series, The Path to Higher Margins Is Not Business as Usual, you will learn how to continually create an enjoyable customer experience to ensure a positive perception of your company and potential repeat business. You will also gain a better understanding of your customer relationships and reputation and how to best leverage those relationships. Recorded 2/26/14.
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In the first of the seven-part webinar series, The Path to Higher Margins Is Not Business as Usual, you will learn the importance of good leadership to inspire employees, and taking risks and thinking strategically about the long-term goals of your company. You will also discover how to create a culture of accountability and optimism, and to communicate a clear and strategic vision. Recorded 1/29/14.
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What separates the “good” team members from the “great” ones? What is it about that “star player” that makes him or her not just effective, but someone you want to retain as long as possible? In the last of the six-part "The TEAM Thing" webinar series, Steve Thomas discusses what some of those "great" qualities are, and what separates them from the "good." He also recaps all six sessions to illustrate how all the concepts work together to form an effective team. Recorded 12/2/15.
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In the fifth of the six-part "The TEAM Thing" webinar series, Steve Thomas does a deep dive into specific characteristics of effective teams that you can develop as a leader to make your team more effective. With so much information to share on this topic, this is a two-part session. Recorded 11/11/15.
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In the fourth of the six-part "The TEAM Thing" webinar series, Steve Thomas discusses the make-up of a solid team foundation and how to achieve it from the ground up as well as how to rebuild it. Recorded 9/2/15.
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In the third of the six-part “The TEAM Thing” webinar series, Steve Thomas reveals the four kinds of team players that come to work and how to clearly define what an effective team player looks like for your team. Recorded 6/3/15.
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In the second of the six-part "The TEAM Thing" webinar series, Steve Thomas discusses what it means to be a “follow-able” leader; the four main qualities that people look for in a leader that also determine whether they will follow him or her; and practical applications. Recorded 4/1/15.
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In the first of the six-part "The TEAM Thing" webinar series, Steve Thomas focuses on the desire of every leader to build a “team” within their organization, teaching what it truly is (and isn’t), and how to embody it as a team player and a leader. Recorded 2/11/15.
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This series of safety talks deliver basic information about the most common hazards mechanical service contractors face on the job and how to avoid them.
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SDS BinderWorks, MCAA’s preferred safety data sheet service, helps reduce costs and time associated with SDS-related efforts, and it keeps the compliance process simple and convenient. It offers GHS-compliant SDSs online with flexible delivery options in digital and hardcopy formats. To establish service or learn more, contact SDS BinderWorks, Inc. at 877-433-7774 or <a href="mailto:info@sdsbinderworks.com">via email</a>. <strong>MCAA and MSCA members save 5 percent on any subscription plan.</strong>
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Find practical management techniques in straightforward language in this manual designed for employees who are not IT specialists and for IT professionals with little or no experience in mechanical construction.
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This checklist can be easily customized to help keep you organized and on track when you perform safety inspections.
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"This reasource helps workers understand the differences between fall prevention and fall protection with emphasis on the components of fall restraint and fall arrest systems and how to use them properly and safely. It also covers the fall rescue planning process, including how to survive while suspended in a fall arrest harness after falling and until help arrives.
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This resource will teach your workers about the most common hazards of welding and cutting, and how to protect themselves from those hazards. It covers important welding and cutting safety topics including: personal protective equipment, preventing electrocution, respiratory protection and preventing fires and explosions.
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This short training video helps fitters and plumbers identify electrical hazards and work safely on the job. It covers key electrical safety concepts, proper use and maintenance of tools and equipment, GFCIs and when to use them, and how to recognize and handle hazardous work situations.
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This bulletin explains how provisions that impose fines or penalties for subcontractors' safety violations could impact a subcontractor and how best to avoid them.
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This resource highlights lockout/tagout safety guidance designed to protect workers from hazards associated with stored energy. The materials address when and how lockout/tagout procedures apply across mechanical construction and service work, including pressure testing, line breaking, and working around energized electrical equipment, helping crews perform these tasks safely and correctly.
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This resource will teach your workers to protect themselves from hazards associated with crane rigging and rigging equipment. Workers will learn about: the uses for different types of slings and connectors, following the inspection process, using safe work practices around cranes and preventing common hazards.
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Every company, regardless of size, will face succession planning issues at some time. Many experts agree that three of the leading causes of unsuccessful succession are: lack of a succession plan; inability of the company to retain key personnel after the owner exits; and an insufficient personal estate plan.
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Shinn Mechanical's fabrication workers designed the boom as part of its effort to establish a new fabrication shop at the company's new location in Kent, WA. The boom and other fabrication equipment were intended to provide the most efficient pipe fabrication operation possible for the space available.
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Keep your data private after an IT breach. Three types of cyber threats have been on the rise in business; each requires your leadership skills to help your company avoid them or emerge unscathed. Find out what you can do as an executive to protect your company if your website is hacked and defaced, if your files are held for ransom or if your Data Center goes offline with no estimate for restoration.
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The module highlights the importance of effective customer service including keys to exceeding customer expectations.
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This module provides an overview of industry terminology and slang in order to enable your service team to better relate to vendors and suppliers. It also offers an overview of major equipment, systems, tools and materials.
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This module provides your service technicians with a basic knowledge of the underlying science of HVACR systems to enable them to become more effective in providing service for HVACR systems.
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This module explains the the components of a basic refrigeration cycle and identifies the types equipment that are most often encountered in residential and small business applications. It also helps the user to understand the purpose of equipment efficiency ratings such as SEER and Energy Star.
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This module provides an overview of the equipment, concepts and operation of large tonnage systems. It also highlights HVACR refrigerant types, regulations and special handling procedures to help your team recognize the most common issues or questions that HVACR businesses encounter when dealing with large tonnage systems.
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This module provides a background in the role of air distribution and ventilation in occupant comfort to help service teams understand the most common issues or questions that HVACR businesses encounter when dealing with airflow and ventilation systems.
Description:
The module reviews the practical application of many of the concepts discussed in earlier modules via examples of HVACR installations in several market segments.
Description:
This module reviews important support components for HVACR systems and the operation and importance of different types of controls in improving HVACR system efficiency and operation. It will also highlight common issues that HVACR businesses encounter when dealing with HVACR support components.
Description:
This module reviews the types of heating systems widely used in HVACR applications. On completion, you will be able to explain fundamental principles behind all heating systems, recognize different fuel types used for heating and the characteristics important in selecting and working with fuels, identify various heating methods encountered while servicing HVACR systems, differentiate between the types of boilers used in residential and commercial heating installations, explain alternatives to conventional heating systems, along with benefits and tradeoffs for different geographic areas or building types and recognize the most common issues or questions HVACR businesses encounter when dealing with heating systems.
Description:
This bulletin provides a summary of OSHA’s new crane standard, focusing on the portions of the standard with substantive application to mechanical construction work.
Description:
The current version of the National Fire Protection Association (NFPA)'s Standard for Electrical Safety in the Workplace is NFPA 70E – 2015. This bulletin addresses work on HVAC equipment pushing 480 volts or less.
Description:
This resource teaches fitters, plumbers, and service technicians how to properly inspect, transport, set up and use ladders safely. Materials covered include: common reasons for falls; the safe use of ladders, including stepladders and portable straight ladders; and how new ladder technology has substantially improved safety.
Description:
This resource reminds workers that awareness is key to accident prevention when they are working around heavy equipment. It stresses the importance of: being aware at all times, listening for backup alarms, knowing what heavy equipment is operating nearby, making sure equipment operators know where they are, avoiding positioning themselves in any danger zones and looking out for their coworkers.
Description:
This resource will teach your workers to recognize common causes of jobsite fires and how to prevent them.
Description:
Damaged and defective materials handling equipment can be hazardous. Protect your workers by ensuring they receive proper training. This resource covers: tips for pre-use inspections and specific recommendations for inspecting jacks, forklifts and other types of lifts, hoists, cranes, and rigging equipment.
Description:
MCAA’s Bloodborne Pathogens Safety Training Video illustrates how observing basic precautions prevents the transmission of bloodborne pathogens and related diseases, such as Hepatitis B and HIV. Your workers will learn to identify potential high-exposure work tasks and how to protect themselves.
Description:
This resource will teach your service techs how to protect themselves from the most common safety hazards in the field. Workers will learn: how to conduct a quick walk-around vehicle inspection; why it’s important to preplan their days to ensure that they have the right tools, materials and safety equipment on hand; how to protect themselves and others while driving; why they should check in with their supervisor or someone at the office when working alone; how to safely set up and use ladders; when fall prevention/protection are needed and how to properly protect themselves; how to protect themselves from electrical hazards while working on equipment pushing 480 volts or less; and what additional protection is needed when working on equipment pushing more than 480 volts.
Description:
Year after year, electrocutions remain one of the top four leading causes of death among the construction trades. This video highlights the ways in which workers can protect themselves.
Description:
Harmful asbestos fibers are microscopic, so you can’t see them if they’re airborne, and asbestos-related illnesses don’t show up until 15 to 40 years after exposure, when it’s probably too late to do anything about them. MCAA’s Asbestos Awareness for the Mechanical Trades Safety Training Video & Materials will teach your workers to protect themselves when working around asbestos.
Description:
This manual covers all aspects of mechanical industry project management, including key topics like managing change orders and claims, job cost and labor control, productivity, scheduling, safety and much more.
Description:
Mechanical service technicians frequently work on rooftops where telecommunications antennas are present, so it’s important that they be aware of the hazards associated with the radio frequency radiation these antennas emit. This resource educates technicians about these hazards, and the steps they can take to avoid overexposure. Workers will learn about: potential rooftop RF exposures, safe work practices and additional protective measures for situations when standard safe work practices may not provide enough protection.
Description:
This video will teach your workers to protect themselves from the hazards inherent in working at heights on both mobile and stationary frame scaffolding. Workers will learn about: scaffold setup, scaffold height and capacity limitations, safe access, fall prevention and protection and safe work practices.
Description:
In the last of the six-part webinar series, Building the Ultimate Sales Team, you will learn how to analyze the status of your company’s sales culture, identify characteristics of a great leader, tell the difference between leadership vs. management and develop a personal action plan. Recorded 12/05/12.
Description:
In 2022, MSCA conducted a comprehensive benchmark survey to obtain current data on key performance indicators (KPIs) in the HVACR and plumbing service industry. The results were very insightful and sure to be beneficial to all MSCA members. The full report is now available, results are presented in two formats, one is overall results and the second is broken down by company size which can provide specific insight relevant to your company.
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