In the fourth installment of the MCAA Construction Technology Research Series, our partners at JB Knowledge surveyed MSCA members on their technology practices and software needs for service operations before comparing 16 different software solutions. Free to members.

Related Resources
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In 2025, MSCA conducted a comprehensive benchmark survey to obtain current data on key performance indicators (KPIs) in the HVACR and plumbing service industry. The results were very insightful and sure to be beneficial to all MSCA members. The full report is now available, results are presented in two formats, one is overall results and the second is broken down by company size which can provide specific insight relevant to your company.
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What is Microbiologically Influenced Corrosion (MIC) and why do contractors need to know anything about it? Well, it turns out that MIC can negatively affect your profits.
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On occasion we get questions from our members who would like to use backing flux in lieu of purging when making welds on stainless steel or other corrosion resistant materials. This bulletin describes an experiment conducted by NCPWB Consultant Walter Sperko where he had a colleague make stainless steel butt welds without any protection of the root of the weld, with inert gas backing, with backing flux and with flux-coated wire.
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When reviewing a Welding Procedure Specification (WPS) or a welder qualification record, the term "backing" frequently appears. In some cases, backing is required, while in others, it is optional. Backing can take various forms, including metal, non-fusing metal, nonmetallic materials, or even weld metal. But what exactly is "backing," and why is it important in welding?
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Year after year, electrocutions remain one of the top four leading causes of death among the construction trades. This video highlights the ways in which workers can protect themselves.
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The 2024 Beacon Economics Market Report delivers up-to-the-minute insights and data-driven analysis tailored for mechanical service contractors. Uncover updated key trends for 2024, including market shifts and economic forecasts that directly impact your business. This study is an invaluable resource for looking at market trends that will help guide strategic decisions and keep you competitive. Don’t miss out on this powerful tool—download the new report today!
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Serious health hazards are sometimes less obvious, and the effects of these hazards can take time to develop. This resource provides tips for protecting your physical, chemical, biological and ergonomic health so these hazards don’t lead to lifelong issues.