Smart Solutions Case Studies

Smart Solutions case studies highlight how MCAA contractors and Manufacturer/Supplier Council members collaborate to improve productivity, manage costs, and solve real‑world project challenges. Each case study focuses on practical applications of products, technologies, and processes that deliver measurable results across mechanical construction, service, fabrication, and operations.

Through real project examples, Smart Solutions provides insight into how contractors are applying innovative solutions to streamline workflows, improve coordination, and enhance overall performance. Explore the case studies below to identify ideas, approaches, and proven practices that can be adapted to your own operations.

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Saving Installation Time with Onsite Adaptability with A. O. Smith

A. O. Smith launched the Adapt™ Premium Condensing Gas Tankless Water Heater, which promises unparalleled installation flexibility in the field—it can be conformed on the spot to fit the exact needs, no matter the install location, fuel type, or existing venting. It is the first tankless water heater designed and manufactured entirely by A. O. Smith.

A. O. Smith

Northern Ohio Plumbing’s Creativity Cuts Costs With Space-Saving Installation of A. O. Smith Tankless Units

Northern Ohio Plumbing Co., Inc.’s (NOP’s) creative approach to mounting A. O. Smith tankless water heaters saved the contractor installation costs and saved floor space in the mechanical room. The water heaters themselves and the layout of the mechanical room promise to make maintenance a snap.The owners of the Holiday Inn-Cleveland Clinic, which opened in May, were inspired to use tankless water heaters because of the nearby Cleveland Clinic’s interest in energy efficiency and sustainability. The 199,000-BTU A. O. Smith units deliver a uniform energy factor of 0.93 and, working together, provide more than enough hot water for the guests and staff of the hotel. Ultimately, NOP put in 29 wall-mounted A. O. Smith ATI 540H-N fully modulating condensing tankless water heaters.

A. O. Smith

A. O. Smith Water Heaters Provide Reliable Hot Water at Any Hour for Hotel Guests

A hospitality industry veteran opted for A.O. Smith for a dependable water heating solution for a new four-story Hampton Inn in Ashland City, TN. “Hampton Inns thrive on being local,” said hotel general manager Sammy Naquin, “so it made sense to turn to A. O. Smith, who is right here in Ashland City, for a solution.” Naquin worked closely with A. O. Smith, which specified two 750,000 Btu/hr Cyclone® XL commercial gas water heaters, recommended for the hotel’s size and water heating demands.

A. O. Smith