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For mechanical contractors, staying competitive is a constant battle. But that doesn’t mean you need to make big changes that take a lot of time, effort, and money—it’s about making small, steady improvements over time in processes and people that add up to remarkable results. Focusing on marginal gains and cumulative learning offers a practical way to boost efficiency, reduce risks, and retain top talent—all while building a smarter and more capable workforce.

Human error is often misinterpreted as solely a human issue. However, it predominantly arises from system flaws within organizations. We inadvertently create systems that tolerate poor processes for the sake of rewarding outcomes, leading to constraints and errors. To effectively prevent and mitigate human error, it is crucial to shift our focus towards understanding the systemic factors at play.

With more than 70 million baby boomers set to retire by 2030—more than 10,000 each day—organizations need to rethink the way they capture and transfer knowledge before it is lost forever.

Training is key in driving desired systematic improvement in any organization. Yet many businesses see training as an optional cost rather than as a necessary investment with a significant return. Consequently, training often drops to the very bottom of companies’ priorities. Prioritizing training, however, makes your employees more productive, more profitable while at work, and more committed to your organization.